Frequently Asked Questions

Everything you need to know about shopping with Fiat Lux.

What does 'Fiat Lux' mean and what is your brand philosophy?

Fiat Lux translates to 'Let there be light.' Our brand philosophy centers on illuminating personal style through high-quality, sustainable fashion that balances timeless elegance with modern trends.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic orders, and you can initiate a return or exchange through our online portal.

How do I ensure I am ordering the correct size?

Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.

Are your materials ethically sourced?

Yes, we are committed to ethical production. We partner only with manufacturers who adhere to fair labor practices and prioritize eco-friendly textiles like organic cotton and recycled polyester.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.